Refund policy

Refund Policy — Rapport Circle

Our ebooks are delivered electronically to the email address provided at checkout. Each customer receives their own individually signed copy. No physical book is shipped.

Returns and refunds

Once your ebook has been delivered or made available to you, we do not accept returns, exchanges, or refunds for a change of mind, accidental purchase, or a decision not to read it.

Unlike a physical product, an ebook cannot be returned in a way that ensures the recipient no longer retains or can access a copy. Its contents may remain available after delivery, which is why we do not offer change-of-mind refunds.

Please review the product description and selected language carefully before purchasing.

Delivery or file problems

If your ebook has not arrived, the file cannot be opened, or you received the wrong ebook, contact info@movina.pro with your order number and the email address used at checkout. We will investigate and help restore access or provide the correct, working file.

Your statutory rights

Nothing in this policy limits rights you may have under applicable consumer-protection law, including remedies for non-delivery, defective content, or content that does not match its description. Where a refund is legally required, we will provide it.

Contact

For delivery assistance or questions about this policy, email info@movina.pro.